Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your actions and preferences over time, making your browsing experience more efficient and personalized.

2. How We Use Cookies

DocAI uses cookies and similar tracking technologies to provide, protect, and improve our services. We use cookies for the following purposes:

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the Service to function properly. They enable core functionality such as:

• Authentication: Keeping you logged in to your account
• Security: Protecting against unauthorized access and fraudulent activity
• Session Management: Maintaining your session state across pages
• Load Balancing: Distributing traffic across our servers

These cookies cannot be disabled as they are essential for the Service to work.

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

• Preferences: Remembering your settings and choices (language, theme, layout)
• User Interface: Saving your dashboard customizations
• Feature Access: Tracking your subscription tier and available features

3.3 Analytics Cookies

These cookies help us understand how visitors use our Service:

• Usage Analytics: Tracking page views, session duration, and user flows
• Performance Monitoring: Identifying slow pages and technical issues
• Feature Usage: Understanding which features are most popular
• Error Tracking: Detecting and diagnosing problems

3.4 Marketing Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness:

• Advertising: Showing relevant ads on other websites
• Retargeting: Reminding you about our Service after you leave our site
• Campaign Tracking: Measuring the effectiveness of marketing campaigns

4. Specific Cookies We Use

5. Third-Party Cookies

We use services from third parties that may set their own cookies:

5.1 Stripe

Our payment processor uses cookies to prevent fraud and provide secure payment processing. See Stripe's Privacy Policy.

5.2 Google Services

We use Google Analytics and Google Gemini AI. Google may set cookies for analytics and service delivery. See Google's Privacy Policy.

5.3 Azure Services

We use Microsoft Azure Computer Vision for OCR. Microsoft may set cookies for service delivery. See Microsoft's Privacy Policy.

6. Managing Cookies

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close your browser

Browser-specific instructions:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

6.2 Impact of Disabling Cookies

Please note that blocking or deleting cookies may impact your experience:

• You may need to log in every time you visit
• Some features may not work properly
• Your preferences won't be saved
• The Service may not function as intended

7. Other Tracking Technologies

7.1 Web Beacons

We may use web beacons (pixel tags) to track email opens and user actions on our website.

7.2 Local Storage

We use browser local storage to cache data and improve performance. This helps reduce server load and provides faster access to frequently used information.

7.3 Session Storage

We use session storage for temporary data that is cleared when you close your browser tab.

8. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal. Currently, there is no industry standard for how to respond to DNT signals. We do not currently respond to DNT browser signals but will reassess our policy if standards are established.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by updating the "Last updated" date.

10. Contact Us

If you have questions about our use of cookies, please contact us at: