Privacy Policy

1. Introduction

Welcome to DocAI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document processing services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you register for an account, including:

• Name and email address
• Payment and billing information (processed securely through Stripe)
• Account credentials
• Profile information

2.2 Document Data

When you use our services, we process and store:

• Documents you upload for processing
• Extracted data from your documents
• Document metadata (file names, sizes, upload dates)
• Processing results and generated outputs

2.3 Usage Information

We automatically collect certain information about your device and usage patterns:

• IP address and browser type
• Device information and operating system
• Pages visited and features used
• API usage and processing metrics
• Error logs and performance data

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our document processing services
• Process your documents using AI and OCR technologies
• Manage your account and subscriptions
• Process payments and prevent fraud
• Send administrative information, updates, and support messages
• Monitor and analyze usage patterns to improve our services
• Detect and prevent technical issues
• Comply with legal obligations

4. Data Storage and Security

4.1 Data Storage

Your documents and data are stored securely on cloud infrastructure. We implement appropriate technical and organizational measures to protect your information.

4.2 Data Retention

We retain your personal information and documents for as long as your account is active or as needed to provide you services. You can delete your documents at any time through your account dashboard.

4.3 Security Measures

We use industry-standard security measures including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments
• Secure payment processing through Stripe

5. Third-Party Services

We use third-party services to provide and improve our platform:

• Stripe: Payment processing
• Google Gemini AI: Document analysis and extraction
• Azure Computer Vision: OCR services
• Cloud Storage Providers: Document storage

These services have their own privacy policies and terms of service. We recommend reviewing them.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at the email address provided below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to provide and improve our services. For more information, please see our Cookie Policy.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: